Privacy Policy

At Oroz Luxury Fragrance, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website oroz.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Information you provide when contacting our customer support
  • Website usage and device information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process payments and refunds
  • Improve our website, products, and services
  • Communicate important information regarding your orders
  • Prevent fraudulent or unauthorized transactions
  • Send promotional communications where permitted and where you have provided consent

3. Payment Information

Payments made through our website are processed through secure third-party payment providers.

Oroz does not intentionally store your complete debit card, credit card, or banking credentials on its own servers.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and provide relevant functionality.

You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, such as:

  • Payment service providers
  • Shipping and logistics partners
  • Website and technology service providers
  • Customer support and communication services

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

For any privacy-related request, you can contact us using the details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements.

Any updated version will be published on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Oroz Luxury Fragrance
Bisalpur, Uttar Pradesh, India
Email: support@oroz.in
Phone: +91 9118641202
Website: oroz.in